Symplicity Frequently Asked Questions (FAQ)

What if I forget my Symplicity password?

Use your Washburn email as your user name (unless you changed it previously). Click "Forgot Password" on the Symplicity homepage. The system will generate a new password and email it to you. Note: Your username will always be the email address associated with your account.

What are the requirements for my Symplicity password?

Symplicity requires a strong password that is a minimum of 6 characters and a maximum of 30 characters in length. If your password is too weak, Symplicity will not allow you access to your account.

To create a strong password, use letters, capitals, numbers, and special characters. Avoid repetitive characters, sequences (like 123 or abc) and proper names or common phrases. Recommendations for strong passwords include those that are at least 25 text-only characters or those that are at least 10 characters with 2 special characters, 2 capital letters and 2 numbers, with the numbers being non-sequential. As you create your password, the strength meter will show as green when the password strength has reached an acceptable level. Symplicity will NOT allow you to save a weak password.

Can I upload my documents in PDF format?

No, Symplicity does not support PDF uploads; however, it does convert all documents sent to employers to PDF.

How do I upload my transcript?

Because Symplicity does not support uploading a PDF transcript, applicants must create a Grade Sheet. A Sample Grade Sheet can be found in the Resource tab within Symplicity. Use this document as a template and record your transcript data. Upload the Word document into Symplicity – be sure to select "unofficial transcript" as the document type. You will need to update this document each semester.

How many employers can I "bid" on during on-campus interviews?

There is no limit on the number of employer bids you may make. Only apply to those employers with whom you are interested in interviewing/working. Bidding on and receiving an interview from employers with whom you have no interest in working only takes away an opportunity from one of your classmates and wastes the time of employers.

Another factor to keep in mind is that we often will have up to 3 employers interviewing on campus on the same day. It is possibly to have three interviews scheduled in one day, so managing your interview schedule and class schedule can be tricky. Applicants are responsible for arranging their own schedules and avoiding or resolving conflicts. Contact the PDO as soon as possible if you have unavailable conflicts.

How do I submit a cover letter to an employer who does not request one?

Make the first page of your resume a cover letter for this employer. Because you can have multiple resumes available to upload, save a version of your resume with the cover letter as page one. Be sure you select the correct resume when uploading for this employer. Contact Cindy Moyer for the name of the contact person to whom you should address your cover letter.

How will I know to whom to address my cover letter?

Address the cover letter to the contact person listed under the "Contact Information" section. If the employer requests you to address your cover letter to a different contact, that person’s name will be listed under "Additional Requests." If in doubt, contact the PDO.

How will I know what the deadline is to submit my documents to a specific employer?

Deadlines are listed under "Important Dates under the OCI tab for each OCI session. This is located on the right side of the page. You may apply during the period indicated.

Example for Fall OCI – Week 1:
Applying May 15, 8:00 a.m. to August 7, 6:00 p.m.

You may submit your documents until 6:00 p.m. August 7. The system will not allow you to upload documents after the deadline.

How will I know if I have been selected for an interview with an employer?

For the employers coming on campus to interview, you will be notified by email that you have been selected for an interview. For employers only collecting resumes, you will be contacted directly by the employer.